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24 hOUr expert advice from VETERINARY Poison Specialists

WORRIED YOUR PET
MAY HAVE BEEN
POISONED?

 
 
 
 

WHO WE ArE

Animal Poisonline is run by the Veterinary Poisons Information Service (VPIS) and is the only 24-hour specialised emergency telephone service in the UK dedicated to helping pet owners who are worried their pet may have been exposed to something harmful or poisonous. 

Based on the information you provide our vets and scientists will be able to tell you if you need to go to the vets for immediate treatment or whether we can save you the trip.

We have experience of thousands of toxic substances in all animals and cover everything from human drugs, household and garden products, plants, agricultural chemicals to venomous bites and stings.

We are veterinary poisons specialists and therefore, regrettably, cannot help with any other veterinary enquiries unrelated to poisoning. 

 
 

WHAT IT COSTS

When you call us, payment will be taken via an automated service, you will then be put directly through to one of our specialists, who will be able to advise whether your pet does or does not require a visit to the vet. 

 

MONDAY - FRIDAY

£20

8am - 8pm

MONDAY - FRIDAY

£30

8pm - 8am

WEEKENDS & HOLIDAYS

£30

24 hours

FAQ

BEFORE YOU CALL

 

Please have as many of the following details as possible ready when you call:

1. Your pet’s details: the breed, age, weight, sex and name

2. What your pet has taken e.g.the drug or product/brand name

3. How your pet was exposed e.g. eaten, inhaled and/or on skin

4. The amount taken and how long ago

5. Is it a one-off event or has this happened before?