Throughout the pandemic, we have seen a rise in calls received from vet practices and owners, where we are able to triage cases and offer treatment advice when required. With the added pressures faced by practices, we are on hand to help triage cases that may not require veterinary attention.
Our triage service, Animal PoisonLine, is the only 24-hour specialised emergency telephone service in the UK dedicated to helping pet owners who are worried their pet may have been exposed to something harmful or poisonous.
Based on the information you provide our vets and scientists will be able to tell you if you need to go to the vets for immediate treatment or whether we can save you the trip.
We have experience of thousands of toxic substances in all animals and cover everything from human drugs, household and garden products, plants, agricultural chemicals to venomous bites and stings