WORRIED YOUR PET
WHO WE ArE
Animal PoisonLine is run by the Veterinary Poisons Information Service (VPIS) and is the only 24-hour specialised emergency telephone service in the UK dedicated to helping pet owners who are worried their pet may have been exposed to something harmful or poisonous.
Based on the information you provide our vets and scientists will be able to tell you if you need to go to the vets for immediate treatment or whether we can save you the trip.
We have experience of thousands of toxic substances in all animals and cover everything from human drugs, household and garden products, plants, agricultural chemicals to venomous bites and stings.
We are veterinary poisons specialists and therefore, regrettably, cannot help with any other veterinary enquiries unrelated to poisoning.
WHAT IT COSTS
When you call us, please have your credit card ready as payment will be taken via an automated service (Amex not accepted).
You will then be put directly through to one of our specialists, who will carry out a thorough case assessmnet and advise whether or not your pet needs a visit to the vet.
Fee per case
We are open 24 hours a day
BEFORE YOU CALL
Please have as many of the following details as possible ready when you call:
1. Your pet’s details: the breed, age, weight, sex and name
2. What your pet has taken e.g.the drug or product/brand name
3. How your pet was exposed e.g. eaten, inhaled and/or on skin
4. The amount taken and how long ago
5. Is it a one-off event or has this happened before?